We’re all affected by roads being closed during construction projects and special events. Our goal is to serve as close to your stop as possible without major delays in your trips. We appreciate your patience as we work with our community partners to find solutions that can work to get you where you need to go as conveniently as possible.
Effective Monday, April 26 through Sunday, May 16, 2021, MTA will be reducing Rides to Wellness services for three weeks.
For the safety of employees and passengers, Rides to Wellness will be reducing services for three weeks, beginning on Monday, April 26 through Sunday, May 16 . During this three week pause, Rides to Wellness will continue to provide dialysis trips, oncology and chemotherapy trips, and rides to vaccinations for appointments booked through the Genesee County Health Department or the Genesee Community Health Center. Unfortunately, other medical, pharmacy, and grocery store trips will be unavailable during the pause.
We apologize for the difficulty this may cause to our passengers, but feel it is the safest decision at this time. For questions, please contact Customer Service at (810) 767-0100 or email Traci Davis at email@example.com.
Rides to Wellness looks forward to being back at full capacity soon.
Effective Thursday, April 1, 2021, MTA will be discontinuing service for Route 502.
The Mass Transportation Authority has performed a Regional Route evaluation and determined that ridership along Route 502 serving Saginaw has dropped below the acceptable level required. Therefore, effective Thursday, April 1, it will be necessary to discontinue the service. The service will run through March 31.
We apologize for any inconvenience caused by this change and thank you for your continued support of MTA services.
If you have any questions regarding this information, please call the MTA Customer Service Department at (810) 767-0100.
MTA will be providing free family services on all fixed routes and Your Ride every Sunday.
This has been extended until further notice.
The Mass Transportation authority understands that area families and individuals have been tremendously impacted by the stay at home orders over the past three months. Therefore, MTA would like to help families return to normal life conditions. The free Sunday service will assist individuals in accessing groceries, church, retail shopping and other needs.
“We live in a great community that has always supported the MTA services and this is our way of helping out during these difficult times,” stated Ed Benning, MTA General Manager/CEO.
Effective June 3, 2020 passengers boarding will take place through the front doors and fares will be required. In recognition of the current conditions we’re facing, fares will be reduced, as follows:
- Fixed Route fares are $1.00 and transfers are free
- Regional Route fares are $2.00
- Your Ride fares are $2.00
- Monthly passes are being sold at discounted rates
- All discounted rates will remain in effect until October 1, 2020
- All passengers must wear a mask or scarf when boarding the vehicles
- The MTA will provide masks for those boarding without one.
Questions regarding this information and or pass purchase fees can be directed to our Customer Service Department (810)767-0100. Thank you for your patience and continued support of the MTA services.
A partir del 3 de junio de 2020, el abordaje de pasajeros se realizará a través de las puertas delanteras y se requerirá la presentación de boletos. En reconocimiento a las condiciones actuales que estamos enfrentando, se reducirá el costo de los boletos de la manera siguiente:
- Los boletos de Rutas Fijas costarán $1.00 y las transferencias serán gratuitas
- Los boletos de Rutas Regionales costarán $2.00
- Los boletos del servicio Your Ride costarán $2.00
- Los pases mensuales se venderán a tarifas con descuento
- Todas las tarifas con descuento permanecerán en vigencia hasta el 1 de octubre de 2020
- Todos los pasajeros deberán utilizar cubrebocas o bufandas al abordar los vehículos
- La MTA proveerá cubrebocas para aquellos pasajeros que no tengan uno al abordar.
Cualquier duda en relación a esta información y/o tarifas de compra de boletos puede dirigirse a nuestro Departamento de Servicio al Cliente llamando al (810)767-0100. Gracias por su paciencia y apoyo constante a los servicios de la MTA.
The Mass Transportation Authority (MTA) is concerned about the safety of our employees and the riding public Therefore, many immediate steps have been taken throughout our facilities and with our vehicles, as follows:
- Extensive cleaning processes have been implemented to ensure that all surfaces in our facilities and vehicles happen daily and throughout operating hours
- In order to clean vehicles during the operating day, many employees have been added to the custodian crew. This enables vehicles to be cleaned as they come through the Downtown Transportation Center, every 30 minutes
- Extra buses are being added to high frequency commuter routes to reduce load factors
- Hand cleaning products will be provided to the passengers, as supplies remain plentiful
- Continuous communication is taking place with our employees to ensure that they use every opportunity to wash their hands, stay home if they are feeling sick, and report any issues that arise
In closing, the MTA is committed to providing the safest transportation possible. We thank our employees, passengers, and the general public for your patience and understanding during this difficult time.
The Mass Transportation Authority will reinstate additional essential services on May 18, 2020 as follows:
Fixed Route bus service will be reinstated on May18, 2020, with services operating on a Saturday type hourly service Monday through Saturday 6:30am – 11:00pm and Sundays 830am – 7:30 pm. Passengers will be asked to wear a mask or scarf when boarding, those who need a mask will find them available on the bus. Boarding the bus will be done through the rear doors only and fares will be waived until June 1, 2020. Passengers who are sick will be requested to stay at home. Regional Route bus service will be reinstated on June 1, 2020.
Rides to Wellness Service for qualified DHHS clients and Genesee County Veterans will resume on June 1, 2020. The Mass Transportation Authority has taken numerous steps to protect our drivers and the riding public. Our ability to keep these services operating will depend greatly on passenger cooperation.
On behalf of the Mass Transportation Authority, board of directors, staff, and our employees we appreciate your patience and understanding during this difficult time.
If you have any questions regarding this information, please contact MTA Customer Service Center at 810-767-0100
La Autoridad de Transporte Público reanudará sus servicios esenciales adicionales a partir del 18 de mayo de 2020 de la manera siguiente:
El servicio de autobuses de Rutas Fijas se reanudará el 18 de mayo de 2020, operando como si fuera un servicio sabatino, de lunes a sábado de 6:30 am a 11:00 pm y los domingos de 8:30 am a 7:30 pm. Se pedirá a los pasajeros que utilicen una mascarilla o bufanda al momento de abordar; habrá mascarillas disponibles en el autobús para aquellos que las necesiten. El abordaje al autobús se realizará únicamente por las puertas traseras y los boletos no tendrán costo alguno hasta el 1 de junio de 2020. Se pedirá a los pasajeros que se encuentren enfermos que permanezcan en sus casas. El servicio de Ruta Regional se reanudará el 1 de junio de 2020.
El 18 de mayo de 2020 la Autoridad de Transporte Público realizará un despliegue limitado de los servicios Rides to Wellness con sus agencias asociadas. El Servicio Rides to Wellness para clientes calificados del Departamento de Salud y Servicios Humanos (DHHS) y Veterano del condado de Genesee se iniciará el 1 de junio de 2020. La Autoridad de Transporte Público ha tomado numerosos pasos para proteger a nuestros conductores y al público pasajero. Nuestra capacidad de mantener en operación estos servicios dependerá en gran medida de la cooperación de los pasajeros.
En nombre de la Autoridad de Transporte Público, la junta de directores, el personal, y de nuestros empleados, agradecemos su paciencia y comprensión durante este difícil tiempo.
Si tiene alguna duda o pregunta con respecto a esta información, contacte al Centro de atención al cliente de MTA llamando al 810-767-0100
New System Wide Plus Pass to be Offered September 1, 2019
The Mass Transportation Authority has been providing evening service after hours from 11:30 p.m. to 6:30 a.m. for work trips. In order to continue this service, we regret that we must implement a pay for service fee to cover the additional costs incurred by the agency.
Therefore, effective September 1, 2019, passengers requiring late night service home utilizing Your Ride must purchase the new System Wide Plus pass for $125.00 or pay for each one way trip with a Your Ride Work Plus $5.00 pass. Individuals using this late night service must have the appropriate pass, as no cash fares will be accepted.
Passengers can schedule service by calling any of the available Your Ride service centers.
If you have any questions, please call the MTA Customer Service Department at (810) 767-0100
The Mass Transportation Authority